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MS Office Forum / Word / Word Errors / August 2007Skips in printing
Documents come out of the printer (which has been replaced, and the skips continue; that's why I believe it's a Word [2003 version] issue) with random horizontal skips. Does anyone have any ideas? Do I need to reinstall Office?  SignatureThanks, Chuck When you replaced the printer did you also install another printer driver? Does it look okay in Print Preview? Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Documents come out of the printer (which has been replaced, and the skips > continue; that's why I believe it's a Word [2003 version] issue) with > random > horizontal skips. Does anyone have any ideas? Do I need to reinstall > Office? Print preview looks fine. I believe I did reinstall the printer driver. SignatureThanks, Chuck > When you replaced the printer did you also install another printer driver? > Does it look okay in Print Preview? [quoted text clipped - 18 lines] > > horizontal skips. Does anyone have any ideas? Do I need to reinstall > > Office? Print Preview is a pretty good indication of what is being sent to the printer since Word uses information obtained from the printer driver to display it. Did you remove the printer driver before reinstalling it? If not it doesn't hurt to try and it doesn't take long. Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Print preview looks fine. I believe I did reinstall the printer driver. > [quoted text clipped - 8 lines] >> > horizontal skips. Does anyone have any ideas? Do I need to reinstall >> > Office? Thanks for your persistence. I did reinstall the driver. Also, tonight I ran a check with HP online to see if the printer driver was the most current version. It is. Do you have another suggestion? SignatureThanks, Chuck > Print Preview is a pretty good indication of what is being sent to the > printer since Word uses information obtained from the printer driver to [quoted text clipped - 27 lines] > >> > horizontal skips. Does anyone have any ideas? Do I need to reinstall > >> > Office? Does the printing issue only occur in Word? Have you tried printing a test page from your printer? Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Thanks for your persistence. I did reinstall the driver. Also, tonight I > ran [quoted text clipped - 34 lines] >> >> > horizontal skips. Does anyone have any ideas? Do I need to reinstall >> >> > Office? Is this a laser or inkjet printer? Any possibility that the toner or ink cartridge could be the issue? SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > Thanks for your persistence. I did reinstall the driver. Also, tonight I ran > a check with HP online to see if the printer driver was the most current [quoted text clipped - 31 lines] > > >> > horizontal skips. Does anyone have any ideas? Do I need to reinstall > > >> > Office? It is wise to completely remove a printer driver before installing/re-installing Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com > Thanks for your persistence. I did reinstall the driver. Also, tonight I ran > a check with HP online to see if the printer driver was the most current [quoted text clipped - 31 lines] >> >> > horizontal skips. Does anyone have any ideas? Do I need to reinstall >> >> > Office? Good news and bad news: the good news: The problem appears to be solved. Apparently, I had two faulty HP inkjet black ink cartridges, so a change from the first to the second only continued the problem. Puttting in a third new cartridge produced print documents that were fine quality. The bad news: I wasted some of your time. Thanks to all three of you for making the effort. SignatureThanks, Chuck > It is wise to completely remove a printer driver before installing/re-installing > [quoted text clipped - 38 lines] > >> >> > horizontal skips. Does anyone have any ideas? Do I need to reinstall > >> >> > Office? As unlikely as it was (especially to have *two* faulty cartridges), I have to say this is what it sounded like to me from the beginning. Did you use the HP utility to "clean" the cartridges? That might have helped. SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > Good news and bad news: the good news: The problem appears to be solved. > Apparently, I had two faulty HP inkjet black ink cartridges, so a change from [quoted text clipped - 44 lines] > > >> >> > horizontal skips. Does anyone have any ideas? Do I need to reinstall > > >> >> > Office? When you mentioned you replaced the printer the thought crossed my mind that you may have used the same ink cartridges too but then thought, "nah". <g> Thanks for the follow-up. :-) Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Good news and bad news: the good news: The problem appears to be solved. > Apparently, I had two faulty HP inkjet black ink cartridges, so a change [quoted text clipped - 56 lines] >> >> >> > reinstall >> >> >> > Office? |
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