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MS Office Forum / Word / Word Errors / September 2007Word 2003 prompt to save template on closure
Hey, this is driving me nuts: Whenever I create a new word document using a user template I am asked if I want to save changes to the template when I close the document - even if I have saved the document craeted from the template with a completely name (in the user directory). Any clues ???  SignatureTa, M If you create a document from a template and then edit the document's underlying styles, Word will prompt you to save those changes to the template too. However, if this is only happening when you close the document (but not when you save the document), it suggests that the template has some macros or fields that are updating when the document was created. It is the template that needs to be 'fixed' out rather than the document. SignatureTerry Farrell - MS Word MVP > Hey, this is driving me nuts: Whenever I create a new word document using > a > user template I am asked if I want to save changes to the template when I > close the document - even if I have saved the document craeted from the > template with a completely name (in the user directory). Any clues ??? Thanks Terry, that was quick. However, I'm not editing any styles - I have templates which I've used for years which I open to create the master document and that's it ... previously there were no problems; I have recently built a new machine (I'm quite used to doing this) and reinstalled everything on it with just this one annoying problem. It's a problem with all templates - it certainly looks as though there are changes being made to the template ... but not by me :-) I simply can't find any way of stoppping the problem - nothing in Options, and I have no idea if / where there's an appropriate registry key to hack. Any other thoughts gratefully received! SignatureTa, M > If you create a document from a template and then edit the document's > underlying styles, Word will prompt you to save those changes to the [quoted text clipped - 8 lines] > > close the document - even if I have saved the document craeted from the > > template with a completely name (in the user directory). Any clues ??? Make sure when you are creating a new document from a template that you don't inadvertantly have the checkbox next to Template checked (bottom right in the opening dialog). Signature~~~~~~~~~~~~~~~~~~ Rob Giordano Microsoft MVP Expression | Thanks Terry, that was quick. However, I'm not editing any styles - I have | templates which I've used for years which I open to create the master [quoted text clipped - 18 lines] | > > close the document - even if I have saved the document craeted from the | > > template with a completely name (in the user directory). Any clues ??? Another possibility... some add-ins mark templates (usually normal.dot) as changed each and every time Word opens. Adobe Acrobat was famous for this for a long time (more recent versions seem to be better behaved), as were/are some other add-ins. A symptom that this is happening... just opening and closing a document can generate the message that the template has changed. If you're seeing this, check to see what add-ins Word is using, and try disabling them to see if the problem goes away (Tools - Templates and Add-ins). SignatureHerb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com > Make sure when you are creating a new document from a template that you > don't inadvertantly have the checkbox next to Template checked (bottom [quoted text clipped - 38 lines] > | > > template with a completely name (in the user directory). Any clues > ??? Thanks Gents - another couple of useful responses, both of which I checked - no Add-Ins at all (or at least nothing showing in the Tools - Templates and Add-ins), and the radio button is checked against creating a new Document when I load the template. But you have the symptoms correct, so hopefullly we're close to the cure! More ideas ???? SignatureCheers, M > Another possibility... some add-ins mark templates (usually normal.dot) as > changed each and every time Word opens. Adobe Acrobat was famous for this [quoted text clipped - 48 lines] > > | > > template with a completely name (in the user directory). Any clues > > ??? Please test this in Safe Mode. From the Run command, type in winword /a and press enter. Test opening a new document now and see if you get the same symptoms. Terry > Thanks Gents - another couple of useful responses, both of which I > checked - [quoted text clipped - 70 lines] >> > clues >> > ??? Aha, looking hopeful Terry: Just by starting Word in safe mode (i.e. with <Ctrl> down) the problem went away .... So, what's the cause (and solution) when not in safe mode? SignatureTa, M > Please test this in Safe Mode. From the Run command, type in > [quoted text clipped - 79 lines] > >> > clues > >> > ??? If it runs properly in Safe Mode, this points to a problem with (a) Normal.dot, (b) the Registry, (c) an add-in, or (d) the printer driver. SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > Aha, looking hopeful Terry: Just by starting Word in safe mode (i.e. with > <Ctrl> down) the problem went away .... So, what's the cause (and solution) [quoted text clipped - 28 lines] > > >> can > > >> generate the message that the template has changed. If you're seeing > > >> this, > > >> check to see what add-ins Word is using, and try disabling them to see if [quoted text clipped - 51 lines] > > >> > clues > > >> > ??? OK, sounds sensible. Now, there were no add-ons when I looked earlier in this exchange. Dunno about the printer driver (it seems to be OK in all other respects?), so that leaves Normal.dot or the registry. What further can I check, and how can I correct? SignatureTa, M > If it runs properly in Safe Mode, this points to a problem with (a) > Normal.dot, (b) the Registry, (c) an add-in, or (d) the printer driver. [quoted text clipped - 113 lines] > > > >> > clues > > > >> > ??? Fine more on Normal.dot at http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm, instructions for editing the Registry at http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm, and more on add-ins at http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > OK, sounds sensible. Now, there were no add-ons when I looked earlier in > this exchange. Dunno about the printer driver (it seems to be OK in all [quoted text clipped - 118 lines] > > > > >> > clues > > > > >> > ??? Hey, thanks Suzanne: Those articles look rather interesting / educational - I will follow them through (probably later in the week now - some work to do right now) and let you know how I get on. Many thanks. SignatureCheers, M > Fine more on Normal.dot at > http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm, instructions for [quoted text clipped - 147 lines] > > > > > >> > clues > > > > > >> > ??? Good luck! And note that that should be "Find more..." <sigh> SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > Hey, thanks Suzanne: Those articles look rather interesting / educational - > I will follow them through (probably later in the week now - some work to do [quoted text clipped - 136 lines] > > > > > > >> > | > > > > > message news:BB1ED66B-0F23-45F7-BA38-4FD2ECE1D440@microsoft.com... > > > > > > >> > | > > Hey, this is driving me nuts: Whenever I create a new > > word [quoted text clipped - 12 lines] > > > > > > >> > clues > > > > > > >> > ??? Hi Suzanne: Right, I looked at all that, thanks. I'd been pointed to the add-ins previously, but I took another look just to be sure. No add-ins (that I could see ...). Normal.dot doesn't appear to be the problem either - it is the "do you want to save <user-created> template" which is the problem - although runninng winword /a also gets over the problem .... More thoughts? SignatureTa, M > Good luck! And note that that should be "Find more..." <sigh> > [quoted text clipped - 197 lines] > > > > > > > >> > clues > > > > > > > >> > ??? I can only repeat that, if it works with the /a switch, then the problem *must* be with (a) Normal.dot, (b) the Registry, (c) add-ins, or (d) the printer. If you've eliminated everything else, then try reinstalling the printer (with an updated driver if there is one). SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > Hi Suzanne: > [quoted text clipped - 119 lines] > > > > > > > > >> > > > > > message news:C89AFC74-8EBF-4505-BD57-6D7C991A0769@microsoft.com... > > > > > > > > >> > | Thanks Terry, that was quick. However, I'm not editing > > any [quoted text clipped - 83 lines] > > > > > > > > >> > clues > > > > > > > > >> > ??? Hmmm Suzanne, it seems rather odd that the printer should cause this, but as you say, everything else has been eliminated. I've got two networked printers, one of which is old and has to work through a USB print server ... but hitherto it's all worked fine. I know for a fact that the latest printer driver for the older laser is dated mid 2003 (yes, I check the HP site regularly) .... so maybe I just have to put-up with this until I eventually get a new printer. As I say, odd, because this problem has only started since I built this new machine - on the old steam-driven machine (which achieved 7 years of being hammered), it was no problem. Appreciate your time on this, thanks. SignatureCheers, M > I can only repeat that, if it works with the /a switch, then the problem > *must* be with (a) Normal.dot, (b) the Registry, (c) add-ins, or (d) the [quoted text clipped - 208 lines] > > > > > > > > > >> > | > (but not when you save the document), it suggests > that Everything hasn't necessarily been eliminated. You checked for COM Add-ins using the utility provided in Word but there are some COM Add-ins that do not display in the list. Those that display are per user add-ins. There are also per-machine add-ins that don't display in the COM Add-ins dialog box. Here's an article that can help you find the per-machine COM Add-ins: http://support.microsoft.com/default.aspx?scid=kb;en-us;555220 Disregard the title and start with Method 2. Also, in Method 4 the link for the Process Explorer needs to be updated. Use this link instead: http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplore r.mspx (there's a link for the download at the bottom of the page.) Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Hmmm Suzanne, it seems rather odd that the printer should cause this, but > as > you say, everything else has been eliminated. >> > Hi Suzanne: >> > [quoted text clipped - 5 lines] >> > > > > at >> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. Thanks, Beth. I knew there were add-ins that the utility didn't find, but I didn't know "the rest of the story" (how to find them). SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. > Everything hasn't necessarily been eliminated. You checked for COM Add-ins > using the utility provided in Word but there are some COM Add-ins that do [quoted text clipped - 6 lines] > Disregard the title and start with Method 2. Also, in Method 4 the link for > the Process Explorer needs to be updated. Use this link instead: http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplore r.mspx > (there's a link for the download at the bottom of the page.) > [quoted text clipped - 25 lines] > >> > > > > at > >> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. Even with knowing where to look it's still like looking for a needle in a haystack. :-) It wouldn't be so difficult to find if Microsoft could only show the per-machine add-ins as well. We've made this request numerous times and we're still not seeing everything. We're closer in Word 2007 but it's still not perfect. It's crazy to need to resort to another utility to determine what is hooking into Word. Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Thanks, Beth. I knew there were add-ins that the utility didn't find, but > I [quoted text clipped - 48 lines] >> >> > > > > at >> >> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. Thanks Beth, I shall give that a try (probably on the weekend now) - really good aht there's so many folks who know so much about this software - really educational for me (I'm more of an Excel whiz, but equally very conscious of how much I probably don't know even about that!). Anyway, will post-up how I get on. Thanks again. SignatureCheers, M > Even with knowing where to look it's still like looking for a needle in a > haystack. :-) [quoted text clipped - 71 lines] > >> >> > > > > at > >> >> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. The advantage the newsgroups have is you get the collective knowledge of the group. :-) It takes a combined force - especially these days with the ever-increasing changes! Do let us know what you find and even if you rule out the other type of COM Add-in there's still other suggestions we can offer. Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Thanks Beth, I shall give that a try (probably on the weekend now) - > really [quoted text clipped - 87 lines] >> >> >> > > > > at >> >> >> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. Bingo !!!! Beth, you're a star / genius etc. PDFComplete was installed (by dear old HP), which I activated when I got the machine, discovered it would cost me money after 3 months (thus I'd stick with CutePDF cos it's good and free!), and it obviously added itself into Word, and good ol' Bill decided it would be fun to hide this add-in from yours truly :-) Well, it's well and truly gone now, and so has my template issue. Very many thanks indeed - this is the first time I've used this type of forum, but it certainly won't be the last. I'm now going to see if there's anyone struggling with any Excel stuff whih I might be able to assist with. Have a good day. SignatureCheers, M > Everything hasn't necessarily been eliminated. You checked for COM Add-ins > using the utility provided in Word but there are some COM Add-ins that do [quoted text clipped - 36 lines] > >> > > > > at > >> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. Yippie! I'm glad you found the problem. Thanks for letting us know what the problem was. I'd say the thanks actually goes you and all of those before you who have encountered similar difficulties and patiently worked with us to find a resolution. Without those experiences, which now includes yours, we wouldn't have been able to learn from them and pass along the information. :-) Please post all follow-up questions to the newsgroup. Requests for assistance by email cannot be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Coauthor of Word 2007 Inside Out: http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook SignatureWord FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ > Bingo !!!! > [quoted text clipped - 58 lines] >> >> > > > > at >> >> http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm. |
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