 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Word / Word Errors / May 2008printer has not yet responded, but the microsoft office
I have several users that are receiving this error when opening WORD. "The printer has not yet responded, but the MS office program may be able to proceed without printer information. Do you want to continue to wait for the printer?" when opening Word. If you click No, you can get Word open, but when you click File, Print, the printer name field is blank, but if you click the drop down, all the installed printers are listed. The desktops are running XP Pro SP2. Jennifer Word must have an active printer driver so that it can communicate with the printer driver to work correctly. You need to make sure that the default Windows printer driver is installed locally.  SignatureTerry Farrell - MS Word MVP >I have several users that are receiving this error when opening WORD. > "The printer has not yet responded, but the MS office program may be [quoted text clipped - 8 lines] > > Jennifer Our users do have a default printer setup when they log in... we found that if we recreate the profile, the problem goes away. however if there is an easier way, please let me know if you have any other suggestions. Thanks, Jennifer If it is a damaged profile, then creating a new profile is the best solution (diagnosing profile problems is a labourious and unrewarding time killer). But it may be that the Users' temp folders are full of abandoned temp files and needs completely emptying or the normal.dot is damaged and needs renaming as normal.bad. Terry > Our users do have a default printer setup when they log in... we found > that if we recreate the profile, the problem goes away. however if [quoted text clipped - 4 lines] > > Jennifer I had a similar issue when my laptop is offline. If I double click a word document, MSword will wait for couple and then come back with the same message below. The following solution worked for me. On my default printer (It is a network printer), select the properties Click on ports tab check 'enable printer pooling' check box. I selected Microsoft Document Image Writing Port' also from the list (I tested with pdfCreator port - prints to a pdf document) apply and save. After this the document opens without waiting. > I have several users that are receiving this error when opening WORD. > "The printer has not yet responded, but the MS office program may be [quoted text clipped - 8 lines] > > Jennifer What worked in our networked environment (XP, SP2, Office 2003) is: In Word, go to Tools --> Option --> Print Uncheck "Background Printing" , Press OK Reboot your computer and then go back to the same option and turn it back on again SignatureIan > I have several users that are receiving this error when opening WORD. > "The printer has not yet responded, but the MS office program may be [quoted text clipped - 8 lines] > > Jennifer If the printers are on a network, make sure that the drivers are installed locally. SignatureSuzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA > What worked in our networked environment (XP, SP2, Office 2003) is: > [quoted text clipped - 16 lines] >> >> Jennifer Hi Ian, I had exact same problem. Your fix worked for me as well thanks for the tip. WIN 2000 sp3, Word2003, Epson C90 (USB) printer not shared. I should also note that I had another printer set as shared and turned of sharing for that printer but it didnt fix the problem. > What worked in our networked environment (XP, SP2, Office 2003) is: > [quoted text clipped - 15 lines] > > > > Jennifer |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.