Word Does Not Start

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Jason - 13 Jan 2008 23:42 GMT

I am running a Vista and I have MS Office 2003. When I open a document, it
will display the Word logo box then later on an error message that says "The
document path "C:/......" is not valid" or something like that appears and
the logo box stays and does not open Word. When I click on the Word icon on
my Desktop, It prompts me to open word in safe mode. I did and nothing
happened. I also clicked Winword in its original file location and the same
thing happened I also clicked on the safe mode thing and nothing happens.
Please help.

Signature

Jason Patrick I. Ranojo

Reply to this Message

Herb Tyson [MVP] - 14 Jan 2008 23:57 GMT

It sounds like either normal.dot corruption or registry corruption. I would
try the diagnostic/curative steps shown here:

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Signature

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

>I am running a Vista and I have MS Office 2003. When I open a document, it
> will display the Word logo box then later on an error message that says
[quoted text clipped - 7 lines]
> thing happened I also clicked on the safe mode thing and nothing happens.
> Please help.

Reply to this Message

foo@hotbox.ru - 28 Jan 2008 11:57 GMT

Hi, Jason! I had a very similar problem recently. 2 notebooks,
different brands with vista-home. MS Word starts once initially if
opened with no document; starts and hangs up when opened for the
second and next times - logo, pause, error with the message like yours
(path invalid); starts and hangs up with the message "scanning for
viruses.." at the status bar (maybe not exactly the same - I deal with
a localized version) when opened initially with an existing doc. Both
of notebooks had Symantec Internet Security onboard - deinstallation
helped.

Good luck.
Dennis.

> I am running a Vista and I have MS Office 2003. When I open a document, it
> will display theWordlogo box then later on an error message that says "The
[quoted text clipped - 6 lines]
> --
> Jason Patrick I. Ranojo

Reply to this Message