Word 2007, Can't type in document, all text selected

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Derek Gould - 28 Feb 2008 20:24 GMT

Running Word 2007 on a Windows XP machine (SP2). When a document loads,
everything in the document appears selected (blue background), and I can't
type in the document, or delete text. This occurs with new/empty documents
as well as existing documents. It's not an issue with the documents, since
I've tried documents that are fine on other machines; seems isolated to this
machine.

Also, and may not be related, but when I use Alt plus a key (i.e. Alt-F),
the macro window opens, not the menu.

Has anyone seen this? I've removed and reinstalled Office, same problem.
Other applications seem fine.

This machine is XP, SP2, P4 1.5Ghz, 1gig Ram, lots of empty disk.

Thanks in advance for any suggestions.

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Herb Tyson [MVP] - 01 Mar 2008 04:37 GMT

What happens if you start Word in Safe mode? Hold Ctrl when opening Word,
then click Yes to starting in Safe mode.

If it works okay safe mode, the next things to try are:

1. Delete or rename normal.dotm.

2. Delete or rename the Data key in the registry. It's located here:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word

Signature

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

> Running Word 2007 on a Windows XP machine (SP2). When a document loads,
> everything in the document appears selected (blue background), and I can't
[quoted text clipped - 12 lines]
>
> Thanks in advance for any suggestions.

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