microsoft stopped working starts in safe mode

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Leonzz - 14 Mar 2008 16:45 GMT

I am on Vista, and use MSW 2003. Without any obvious reason, while trying to
open MS word one morning, I got the message "MS Word stopped working etc..
When trying again, I got the suggestion to try to start in Safe Mode, which
does work. But I can't get it to open normally. I have done diagnose and
repair, and reinstallation, but no avail.
I read the FAQ, got some suggestion about template corruption, but could not
find a simple pathway to a solution.
Thanks for any help

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Jay Freedman - 14 Mar 2008 18:23 GMT

> I am on Vista, and use MSW 2003. Without any obvious reason, while
> trying to open MS word one morning, I got the message "MS Word
[quoted text clipped - 5 lines]
> could not find a simple pathway to a solution.
> Thanks for any help

See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm. You may
need to delete or rename the Normal.dot template, or remove an add-in, or
rebuild a registry entry. The article has instructions for all of that.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

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Terry Farrell - 14 Mar 2008 18:26 GMT

By 'The FAQ, did you mean
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Did you rename normal.dot? Did you check your printer driver? Did you look
for add-ins?

Terry Farrell - MSWord MVP

>I am on Vista, and use MSW 2003. Without any obvious reason, while trying
>to
[quoted text clipped - 7 lines]
> find a simple pathway to a solution.
> Thanks for any help

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Bob Buckland ?:-) - 15 Mar 2008 12:19 GMT

Hi Terry,

I'm not sure why there hasn't been a redirect page put into place for the link you posted to get to the new version of that FAQ at
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm ,
but at present the link you mentioned will give a 404 (page not found) error.

=============
By 'The FAQ, did you mean
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

Did you rename normal.dot? Did you check your printer driver? Did you look
for add-ins?

Terry Farrell - MSWord MVP <<

Signature

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

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Terry Farrell - 15 Mar 2008 17:47 GMT

Drat, I updated that the other day but it seems to have reverted. Thanks for
pointing this out.

I'll have another go now.

Terry

"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote

> Hi Terry,
>
[quoted text clipped - 12 lines]
>
> Terry Farrell - MSWord MVP <<

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Terry Farrell - 15 Mar 2008 17:48 GMT

Test - please ignore.

Signature

See the following FAQ for help diagnosing this problem.

http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

Terry Farrell - MSWord MVP

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