Has she added an indent (first-line, for example) to the Normal style? If
so, this will affect the Footnote Text and Footnote Separator styles.

Signature
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
> When my attorney types her briefs at home, her footnote line and number
> are
> over by 1". How can I get them to go back where they belong.