Word 2003 freeze pc

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Sideris Nick - 24 Mar 2008 01:06 GMT

When choose html or rtf format as general format in MS outlook 2003, some
times(about 20%) the pc freeze and in task manager there is the winword.exe
although i didn't open. If choose to close the winword.exe, in a few minutes
the pc comes back but, the all process is very slow! Also the normal.dot has
stay open so has cerate a ~normal.dot and i must delete every time.
I don't know if it is important to say that our server has Exchange
2003(W2003 SBS R2 premium with sp2).

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Terry Farrell - 24 Mar 2008 13:05 GMT

See http://www.gmayor.com/what_to_do_when_word_crashes.htm

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Terry Farrell - MSWord MVP

> When choose html or rtf format as general format in MS outlook 2003, some
> times(about 20%) the pc freeze and in task manager there is the
[quoted text clipped - 6 lines]
> I don't know if it is important to say that our server has Exchange
> 2003(W2003 SBS R2 premium with sp2).

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Sideris Nick - 26 Mar 2008 02:21 GMT

Thanks a lot!
I'll try it and i hope to be the end of this problem.

> See http://www.gmayor.com/what_to_do_when_word_crashes.htm
>
[quoted text clipped - 8 lines]
> > I don't know if it is important to say that our server has Exchange
> > 2003(W2003 SBS R2 premium with sp2).

Reply to this Message