Word 2003 in registering errors and starting in safe mode. My user opened
an attachment from outlook that was a Word file and Word started to corrupt.
I believe the file tried to adjust the normal.dot.
How do I correct the normal.dot file.
Rename normal.dot as normal.old or normal.bad. However, it seems an unlikely
scenario, but give it a go and see if it resolves the problem.

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Terry Farrell - MSWord MVP
> Word 2003 in registering errors and starting in safe mode. My user opened
> an attachment from outlook that was a Word file and Word started to
> corrupt. I believe the file tried to adjust the normal.dot.
>
> How do I correct the normal.dot file.