What version of Word and OS? Do you have an up to date printer driver
installed? Are you trying to run Word in Windows compatibility mode?
What happens if you start Word in Safe Mode? from Start, Run type in
winword /a
and press enter. Does Word open documents correctly now?

Signature
Terry Farrell - MSWord MVP
> why does every time i load my files that usally open in word i get a
> blank
> grey page, where have my files gone. please help.