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MS Office Forum / Word / Word Errors / July 2008"Find" command crashes
I am running Word 2007 on XP Pro. (I believe I have Office Service Pack 1 installed.) The Find command will send the CPU to 100% in my big (huge) documents sometimes. Sitting and waiting does not help. Before I figured out that hitting Esc will free the computer again, I would have to reboot. Here's the thing--whether or not the search hangs seems to depend on the word I'm searching for. I've been playing around with it (that almost counts as doing work, right?) and I seem to have learned that if there are no instances or only a few, no problem. If there are many the process crashes. Can this be right? More to the point, since my work sometimes relies on me finding the many instances of frequent words, is there a fix? Thanks in advance. Does the problem still happen if Word is started in safe mode? To start in safe mode, hold down the Ctrl key as Word is starting, then click Yes to the safe mode prompt.  SignatureHerb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com >I am running Word 2007 on XP Pro. (I believe I have Office Service Pack 1 > installed.) [quoted text clipped - 14 lines] > > Thanks in advance. Thanks for your quick reply. Yes, it still happens in safe mode. I have just now tested it, and the program hangs on precisely the same words as in normal mode. > Does the problem still happen if Word is started in safe mode? To start in > safe mode, hold down the Ctrl key as Word is starting, then click Yes to the [quoted text clipped - 18 lines] > > > > Thanks in advance. Hi Aryev, There are a few odd things that seem to cause this in Word 2007. Some can appear random and there are some criteria that are a bit harder to pin down. Is it only in a 'Find' operation or in a 'Replace'? What is the exact Find criteria (and Replace if applicable) that you're using? Is it in any document or only certain ones? Does the document contain more than one language? What editing languages are enabled in Office Button=>Word Options=>Popular=>Language Settings ? Does the document use Auto-hyphenation and/or use 'Justify'(Home tab)? ===================== Thanks for your quick reply. Yes, it still happens in safe mode. I have just now tested it, and the program hangs on precisely the same words as in normal mode. << SignatureBob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* Thanks, Bob. I will try to answer your questions in order. The same word triggers the problem with both "Find" and "Replace". One word that hangs up a particular document every single time is "uncles." Also "dark." Very common words such as "the" will work, however. (At least they work today.) I stated previously that I thought the problem had something to do with the relative frequency of the word, but now this seems doubtful. The problem has happened in various documents, though they are all quite long. The document does contain more than one language. I have English, Japanese, and Spanish enabled as editing languages, though my primary editing language is set as English. Auto-hyphenation is turned off, and Justify is not enabled. In response to Klaus: I attempted to replace all my hyphens, but "Replace All" froze the program. And the document is far too long to do it manually. Am I right in thinking this is still a mystery bug that no one really understands? Thanks, gentlemen. Aryev > Hi Aryev, > [quoted text clipped - 19 lines] > Yes, it still happens in safe mode. I have just now tested it, and the > program hangs on precisely the same words as in normal mode. << > In response to Klaus: I attempted to replace all my hyphens, but > "Replace All" froze the program. And the document is far too long > to do it manually. > > Am I right in thinking this is still a mystery bug that no one really > understands? Right. I've seen it in a couple of my documents. There seem to be some problematic texts that throw Find (and Replace) into an endless loop. Those problematic texts contain optional hyphens. Word will find the search text fine if it's above such a problematic text, or if the insertion point is in the same paragraph with the search text. But it'll hang if the search text is below. That's pretty much all we've figured out up to now, as far as I've seen. Replacing optional hyphens has worked for me up to now. If it hangs too, you might try to replace using wildcards: Find what: ([!^13])^31 Replace with: \1 Not sure it'll work, but it seems worth a try. It should make sure Word tries to match inside a paragraph only, which seems to work fine. Or try searching bottom to top... Regards, Klaus Hi Aryev, You're correct, it's not entirely clear what is causing the looping within Word in some searches in Word 2007 during a Find or Find/replace operation, double punctuation seems to do it in a number of cases. If you have a blog/website/MS Skydrive/Office Live Workspace and can post a link to a document where you're seeing this it may be helpful. If Klaus advanced find works having a 'before' and 'after' version of the document would help as well. I wasn't able to find a situation where 'uncles' alone did it, so it may be something that is in context where something that Word hits before it gets there is looping it. ============ Thanks, Bob. I will try to answer your questions in order. The same word triggers the problem with both "Find" and "Replace". One word that hangs up a particular document every single time is "uncles." Also "dark." Very common words such as "the" will work, however. (At least they work today.) I stated previously that I thought the problem had something to do with the relative frequency of the word, but now this seems doubtful. The problem has happened in various documents, though they are all quite long. The document does contain more than one language. I have English, Japanese, and Spanish enabled as editing languages, though my primary editing language is set as English. Auto-hyphenation is turned off, and Justify is not enabled. In response to Klaus: I attempted to replace all my hyphens, but "Replace All" froze the program. And the document is far too long to do it manually. Am I right in thinking this is still a mystery bug that no one really understands? Thanks, gentlemen. Aryev >> SignatureBob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* There seem to be some issues in Word2007 that cause Find and Replace to hang if there are optional hyphens in the document. If you make a backup copy, and delete all optional hyphens (replace ^- with nothing), do the propblems disappear? Two consecutive optional hyphens seem to be especially problematic. Maybe it's enough to replace ^-^- with ^- ... Regards, Klaus |
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