1 doesn't apply (I don't run that version of Word).  I
tried 2.a., but nothing happens when I do it (2.a. is
winword.exe /a).  2.b. is deleting the data key.  When I
follow the link, it says deleting the data key will help
when "my menus and toolbars are missing and won't come
back, some of the options on Word's built-in dialogs are
permenently greyed out, Word doesn't retain settings,
some of the tabs look wonky, or Word opens slowly".  None
of htese apply to me. 2.c. says "another possibility is
that you have a network printer driver that is not
installed on your hard disk but is set at your default
printer".  My default printer isn't on a network, so this
doesn't apply.  2.d. deals with Nortan Anti-Virus, which
I don't have.  I have Symantec (its not the same thing,
is it?), so that doesn't apply.
3 deals with Word opening slowly... that's not what's
happening.
4 deals with an error message, but Word doesn't crash.  
Mine is the other way around, there is no error message,
but it immediately closes.
As you can see, I really have no idea what to do... I
don't feel that any of these apply to me.  Should I
delete the registry key anyway?  I really appreciate your
help.  Thanks.