Strange problem

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Alexander Oleshev - 20 Nov 2003 12:54 GMT

Hello,

I have just received a complaint from user saying that they were doing some
work in Word (Office XP) and suddenly document got corrupted (filled with
rubbish symbols), and the funny thing is it's happened to 2 documents opened
on the same PC at once - one was email, another - MS Word.... Forgot to
mention - they were working on terminal server...
It's happened not during saving/loading but just in front of customer's
eyes...

Has anyone got any idea why it's happened ?

Thanks,
Alexander

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Margaret Aldis - 20 Nov 2003 14:18 GMT

Hi Alexander

Why - loss of network connection, or possibly just a network delay at an
inappropriate moment.

How not to have it happen again - always work on a local copy of the file.

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Margaret Aldis - Microsoft Word MVP
Syntagma partnership site: http://www.syntagma.co.uk
Word MVP FAQ site: http://www.mvps.org/word

> Hello,
>
[quoted text clipped - 10 lines]
> Thanks,
> Alexander

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Todd - 25 Nov 2003 17:31 GMT

From the sounds of it, this is the exact problem I've seen
coming from some computer labs I manage at a Univ -- Word
files turning into strange fonts/characters that you
can't "undo", thus leaving you with a hosed file.

Some of my occurences of this was related to the file
(being worked on) located on the network, but can't vouch
if that is accurate for 100% of the times this has been
reported.....

>-----Original Message-----
>Hello,
[quoted text clipped - 8 lines]
>
>Has anyone got any idea why it's happened ?

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