Don't make folks go searching back through old posts. Either post into that
old thread, or actually detail the problem and include details of your Word
and Windows versions, whetehr you have installed service apck updates etc.
If you want help, make it easier for others to help you.

Crash reports are anonymous and simply provide technical statistics. You
will never get a response from those.

Mike Williams - Office MVP http://www.mvps.org/faq/
If something doesn't make sense, it could be worse e.g.
http://www.rathergood.com/moon_song/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
http://groups.google.com/groups?group=microsoft.public