General Protection Fault in Word 2000

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Bill - 31 Dec 2003 17:26 GMT

When I open Word 2000 I get a GPF "WINWORD has caused a
general protection falut in module HPFWIN16.dll"

I have tried uninstalling and re-installing Office 2000
and still get the same error.

Any suggestions would be greatly appreciated.

Thanks
Bill

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Beth Melton - 31 Dec 2003 17:31 GMT

Hi Bill,

HPFWIN16.dll indicates your printer driver. Obtain an updated driver
from the HP web site and see if that resolves the problem.

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Please post all follow-up questions to the newsgroup. Requests for
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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

> When I open Word 2000 I get a GPF "WINWORD has caused a
> general protection falut in module HPFWIN16.dll"
[quoted text clipped - 6 lines]
> Thanks
> Bill

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- 31 Dec 2003 17:40 GMT

Thank You Beth;
I'll give it a try.

Bill

>-----Original Message-----
>Hi Bill,
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>
>.

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