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MS Office Forum / Word / Word Errors / December 2003

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error when opening Word

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Bill - 31 Dec 2003 02:37 GMT
after updating office xp, I get an error message (you have
a version of PDFMaker installed that causes instability in
Word)

I downloaded the "fix" that is supposed to update PDFMaker
but I get the message (there is no product installed to up
date). A search of my hard drive finds no PDF files.

What can I do? If I buy Adobe Acrobat 6.0 and install it,
will that take care of the problem? Is there anything else
I can do?

Bill
TF - 31 Dec 2003 12:46 GMT
Although PDFMaker may have been uninstalled at sometime, it has left behind
an add-in that is affecting Word. Check for any macros or add-in and simply
remove it. It is most like the PDFMaker template that is normally in Word
Start-up folder.

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Terry Farrell - Word MVP
http://www.mvps.org/word/

after updating office xp, I get an error message (you have
a version of PDFMaker installed that causes instability in
Word)

I downloaded the "fix" that is supposed to update PDFMaker
but I get the message (there is no product installed to up
date). A search of my hard drive finds no PDF files.

What can I do? If I buy Adobe Acrobat 6.0 and install it,
will that take care of the problem? Is there anything else
I can do?

Bill
- 31 Dec 2003 14:03 GMT
Thanks, Terry. That did the trick. I deleted the Word
file named PDFMaker and all is OK.

If I buy and install Acrobat 6, will that reinstall a
workable version of PDFMaker in Word?
>-----Original Message-----
>Although PDFMaker may have been uninstalled at sometime, it has left behind
[quoted text clipped - 17 lines]
>
>.
Suzanne S. Barnhill - 31 Dec 2003 17:56 GMT
Yes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Signature

Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

> Thanks, Terry. That did the trick. I deleted the Word
> file named PDFMaker and all is OK.
[quoted text clipped - 37 lines]
> >
> >.
 
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