Word crashes in Mac OSX

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Charles Erdman - 30 Jan 2004 18:47 GMT

Platform: Apple Mac OSX.3 (panther)
Application: Office X, Word
Problem: When I attempt to launch word, it opens a document (after
showing the gallery dialog window) and then crashes. The file will open
for a moment, then the app. crashes.

Current attempts at fixing:
1. Reloaded Office X and installed all current updates to 10.1.5
2. Found and deleted conflicting fonts across system and user font
collections.

Still no luck. Anyone have a suggestion as to how I should proceed in
my trouble shooting?

/ce

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TF - 30 Jan 2004 20:18 GMT

Charles

I know little of the MAC (other than hearsay!), but in WinWord I'd suspect a
corrupt printer driver. But as Andre suggests, you would get more expert
advice posting this in a Word MAC group.

Signature

Terry Farrell - Word MVP
http://word.mvps.org/

: Platform: Apple Mac OSX.3 (panther)
: Application: Office X, Word
[quoted text clipped - 11 lines]
:
: /ce

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Andre Da Costa - 31 Jan 2004 02:31 GMT

I think the best newsgroup to get a possible answer to this question is the
microsoft.public.word.macword98 or microsoft.public.word.macword2001.

Hope this helps
Andre Da Costa
Jamaica WI.

> Platform: Apple Mac OSX.3 (panther)
> Application: Office X, Word
[quoted text clipped - 11 lines]
>
> /ce

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