2003 Won't read 2002 files

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Chuck - 28 May 2004 22:31 GMT

I just installed Word 2003 aqnd it will not read any of my old files. It says "[file name] is unavailable". When I try to close the program it says the file "normal" already exists; do you want to replace it

I have repaired once, removed and reinstalled, and updated from the web. Any suggestions

I am running XP and Office 2003 (upgraded from 2000.)

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RWN - 29 May 2004 05:31 GMT

Very far from being an expert, but;
Do you use Norton AV?
If so, the word seems to be that you should disable the Norton AV Office
plug in.

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Regards;
Rob
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> I just installed Word 2003 aqnd it will not read any of my old files. It says "[file name] is unavailable". When I try to close the program

it says the file "normal" already exists; do you want to replace it?

> I have repaired once, removed and reinstalled, and updated from the web. Any suggestions?
>
> I am running XP and Office 2003 (upgraded from 2000.)

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