OK, experts, I got a Word picture challenge for you...

I'm trying to link images using fields
(insert/picture/file/insert as link) in a Word doc, and
encountering mysterious behavior.  We are both using Word
v2002.  I'm using v10.2627.2625 (ie, no service packs).
He's using the version that has service pack 3 installed.
He's also tried it with Word 2000, sp3.

Here's the field code for an image that my friends Word
2000 sp3 generates when he inserts a linked picture. It
works on his machine:
{ INCLUDEPICTURE "pictures\\image002.jpg" \*MERGEFORMAT
\d }

Double backslash?!  That sould have no place in the
middle of a path, right?

This works on my machine, not my friends:

{INCLUDEPICTURE "pictures/image002.jpg" \*
MERGEFORMATINET \d }

However, the exact same text but different filename works
later in the doc for both his machine and mine!

{INCLUDEPICTURE "pictures/box.jpg" \* MERGEFORMATINET \d }

Please cc microsoftsupport@loopfinder.com on replies so I
know someone posted.

Thanks
-Josh