Extra blank instance opens in Word XP SP-3

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Julien Boulay - 23 Aug 2004 15:37 GMT

When I open Word, new file or existing file, an extra
instance of Word appears in the taskbar. Clicking it
sometimes does nothing, sometimes displays a blank Word
area. Closing Word closes everything normally. Any advice
as to how I can get rid of this blank instance?

Thanks to all.

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Beth Melton - 23 Aug 2004 16:51 GMT

Does your monitor have dual monitor support?

If so then you may be encountering the same problem described in this
thread:
http://www.google.com/groups?as_umsgid=%23YLPhWPMDHA.2480@TK2MSFTNGP10.phx.gbl

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Please post all follow-up questions to the newsgroup. Requests for
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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

> When I open Word, new file or existing file, an extra
> instance of Word appears in the taskbar. Clicking it
[quoted text clipped - 3 lines]
>
> Thanks to all.

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Julien Boulay - 25 Aug 2004 18:50 GMT

I found the problem, and it was the Matrox display driver.
I uninstalled that video card driver, ran Word once under
standard VGA, then reinstalled the driver. Problem solved.
p.s. yes, I run 2 analog monitors.

Julien Boulay, C. Tr.
http://boulay.ca

>-----Original Message-----
>Does your monitor have dual monitor support?
[quoted text clipped - 12 lines]
>
>.

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