I received a 20k word file and get the message "file ... not avaialbe" when
I try to open it in word2002. The name of the file I try to open is not the
same as the file name on the disk. I insatlled the 2003 converter as well
as the file format converters from the microsoft site.
In some cases, it means that the file is corrupted. It can also mean a
problem with Norton AntiVirus.
You might find the discussion here useful:
http://www.techimo.com/forum/archive/index.php/t-127380.html
But, before trying any of that, I would see if I could open the file on a
different computer.

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Herb Tyson MS MVP
http://www.herbtyson.com
Author of the Word 2007 Bible
Please respond in the newsgroups so everyone can follow along.
>I received a 20k word file and get the message "file ... not avaialbe" when
>I try to open it in word2002. The name of the file I try to open is not
>the same as the file name on the disk. I insatlled the 2003 converter as
>well as the file format converters from the microsoft site.