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MS Office Forum / Word / Document Management / March 2008

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Word unexpectedly closes - normal.dot

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The Job Dr. - 09 Feb 2005 03:05 GMT
I get tired of deleting ~normal.dot (routine after "changes have been made to
Global template...want to save?" - No, Cancel, close) but Word 2003 SP-1  
still closes several times a day - only using Trusted Macros - Stamps.com and
ScanSoft pdf converter.

is there a way to keep it from closing
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Respectfully,
Roger Howland
RogerH@theJobDr.com.(noSPAM)

Suzanne S. Barnhill - 09 Feb 2005 03:43 GMT
The stamps.com add-in is notorious for conflicts with Word.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

> I get tired of deleting ~normal.dot (routine after "changes have been made to
> Global template...want to save?" - No, Cancel, close) but Word 2003 SP-1
> still closes several times a day - only using Trusted Macros - Stamps.com and
> ScanSoft pdf converter.
>
> is there a way to keep it from closing
The Job Dr. - 09 Feb 2005 04:05 GMT
Suzanne
Thanks for the quick and candid response!!!
Is there a work around, I really do like how the rest of Stamp.com
integrates so well with Word and Outlook - I would hate to "throw out the
soap with the bathwater...or was there a baby in there somewhere"

Or not worth the trouble?

Thanks

Roger

> The stamps.com add-in is notorious for conflicts with Word.
>
[quoted text clipped - 6 lines]
> >
> > is there a way to keep it from closing
Suzanne S. Barnhill - 09 Feb 2005 14:49 GMT
AFAIK, the only official poop on this is in “You are prompted to save the
changes to the Normal.dot global template every time that you quit Word”
(http://support.microsoft.com/?kbid=291352), which suggests removing the
add-in. Sorry.

Signature

Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

> Suzanne
> Thanks for the quick and candid response!!!
[quoted text clipped - 18 lines]
> > >
> > > is there a way to keep it from closing
cherylriddle - 25 Mar 2008 22:31 GMT
> I get tired of deleting ~normal.dot (routine after "changes have been made to
> Global template...want to save?" - No, Cancel, close) but Word 2003 SP-1  
> still closes several times a day - only using Trusted Macros - Stamps.com and
> ScanSoft pdf converter.
>
> is there a way to keep it from closing

I am having the same problem- with ie and word, and uploading photos, even
to open a photo for my photoshop!
> Roger Howland
> RogerH@theJobDr.com.(noSPAM)
 
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