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MS Office Forum / Word / Document Management / February 2006Normal.dot will not save changes
Word XP on Windows 2000. I'm working with a customer who is removing and adding autotext but it will not save. The changes stay in effect until word closes and then the original autotext is back in the document. I do the same operation from other systems and it works fine, can anyone think of why these changes do not save? George From the FAQ: 28. I can't save my customizations - AutoText, menus, etc. Can't save normal.dot... If you have Adobe Acrobat 7 installed see the last section of http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm. Otherwise, hold down the Shift key when selecting the File menu and select Save All. See also http://www.adobe.com/support/techdocs/331259.html. Hope this helps,  SignatureCharles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. > Word XP on Windows 2000. I'm working with a customer who is removing and > adding autotext but it will not save. The changes stay in effect until [quoted text clipped - 5 lines] > changes do not save? > George This worked, I guess in Acrobat 7 the PDFMaker.dot no longer exists? I had to disable the add-in from loading in the registry but it worked. Thank you Charles for your assistance... George > From the FAQ: > [quoted text clipped - 16 lines] > > changes do not save? > > George The web page explains that the add-in template has been replaced with a COM add-in. It also explains that Adobe has fixed the problem, so why didn't you update Acrobat as suggested to establish whether this is indeed the case - and then you could have had your cake and your ha'penny? Signature<>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > This worked, I guess in Acrobat 7 the PDFMaker.dot no longer exists? > I had to disable the add-in from loading in the registry but it [quoted text clipped - 35 lines] >>> changes do not save? >>> George The organization I work for requires security approval for all software updates. Forms need to be submitted and the software needs to be tested, the process can take weeks. thanks again George > The web page explains that the add-in template has been replaced with a COM > add-in. It also explains that Adobe has fixed the problem, so why didn't you [quoted text clipped - 40 lines] > >>> changes do not save? > >>> George I guess they didn't do much testing when they approved Acrobat 7 without the update, as this problem was apparent from the outset? They will let you hack the registry, but won't let you install a bug fix? The mind boggles. Don't tell me, you work for the government :( Signature<>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > The organization I work for requires security approval for all > software updates. Forms need to be submitted and the software needs [quoted text clipped - 55 lines] >>>>> changes do not save? >>>>> George |
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