After installing an XP update, my Word program will not open any f

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Cindy B - 16 Apr 2006 17:33 GMT

I installed the latest verion of XP updates last night and today I can not
open files in Word. I was directed by Microsoft to update my Office
programs, which I did but I still can not open any files in Word.

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Charles Kenyon - 16 Apr 2006 17:42 GMT

Your problem is almost certainly a result of a clash between HP software and
a recent security update (KB908531) to Windows.

See
http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6.browser
/msg/094143b42d0c3ca2
and http://support.microsoft.com/?kbid=918165. The message gives clearer
instructions for doing what Microsoft is recommending.

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Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!

My criminal defense site: http://addbalance.com
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>I installed the latest verion of XP updates last night and today I can not
> open files in Word. I was directed by Microsoft to update my Office
> programs, which I did but I still can not open any files in Word.

Reply to this Message