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MS Office Forum / Word / Document Management / April 2006Error 1311 cannot find D:\ZF561407.CAB
I am at my wit's end! With limited funds, I purchased a copy of Microsoft Office Student and Teacher Edition 2003. Everytime I try to install the same error appears. The computer advises it is error 1311, that I must verify that I can access file D:\ZF561407.CAB I don't even know where to look for file D:\ZF561407.CAB Somebody please help! I tried contacting geek squad, but they want to charge another $150 just to look at my computer. Unless you can make the software run (assuming you have a Windows-compliant computer) the vendor's obligation in relation to fitness for purpose has not been discharged. In other words, if you can't get it to run, you're entitled to your money back; and if the supplier asks for more money to achieve to install the product, they are breaking the law. >I am at my wit's end! With limited funds, I purchased a copy of Microsoft > Office Student and Teacher Edition 2003. Everytime I try to install the [quoted text clipped - 6 lines] > charge > another $150 just to look at my computer. Did you have an older version of Office installed on your computer?  SignatureJoAnn Paules MVP Microsoft [Publisher] >I am at my wit's end! With limited funds, I purchased a copy of Microsoft > Office Student and Teacher Edition 2003. Everytime I try to install the [quoted text clipped - 6 lines] > charge > another $150 just to look at my computer. First - look for ZF561407.cab on your hard disk. If it's there, point to it when prompted. Second - If ZF561407.cab is not on your computer, download and run the msicuu2.exe installer cleanup utility (from http://support.microsoft.com/?scid=kb;en-us;290301), select just Office. This eliminates all the regkeys for Office. Then reinstall Office from the STE. SignatureJoAnn Paules MVP Microsoft [Publisher] >I am at my wit's end! With limited funds, I purchased a copy of Microsoft > Office Student and Teacher Edition 2003. Everytime I try to install the [quoted text clipped - 6 lines] > charge > another $150 just to look at my computer. |
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