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MS Office Forum / Word / Document Management / February 2008

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Update field option is disabled

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MaryM - 29 Feb 2008 17:38 GMT
Why is the "Update Fields" (F9) option in my doc disabled? For the TOC and
all cross-references, pressing F9 does nothing, and the context menu
(right-click) shows the Update field option as grayed-out, disabled.
Suzanne S. Barnhill - 29 Feb 2008 18:00 GMT
Possibly the fields are locked or have been unlinked?

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

> Why is the "Update Fields" (F9) option in my doc disabled? For the TOC and
> all cross-references, pressing F9 does nothing, and the context menu
> (right-click) shows the Update field option as grayed-out, disabled.
MaryM - 29 Feb 2008 19:43 GMT
Thanks for your help. Have you heard of this situation?
The problem is definetly related to PDF creation.
After creating a PDF from a Word 2003 doc, the “Update Field” option for all
cross-references, TOC, and Index is disabled. I used the standard PDF
conversion utility provided with Acrobat Standard 8. When a new TOC or
cross-reference is added to the doc it continues to behave as expected; only
those inserted before PDF conversion are problematic. In addition, the style
and font for the cross-references is altered to ZWAdobeF.
 

> Possibly the fields are locked or have been unlinked?
>
> > Why is the "Update Fields" (F9) option in my doc disabled? For the TOC and
> > all cross-references, pressing F9 does nothing, and the context menu
> > (right-click) shows the Update field option as grayed-out, disabled.
MaryM - 29 Feb 2008 19:48 GMT
I also forgot to mention that the links still work, even when the Update
option is disabled. Thanks again.

> Thanks for your help. Have you heard of this situation?
> The problem is definetly related to PDF creation.
[quoted text clipped - 11 lines]
> > > all cross-references, pressing F9 does nothing, and the context menu
> > > (right-click) shows the Update field option as grayed-out, disabled.
Suzanne S. Barnhill - 29 Feb 2008 21:12 GMT
What I have found is that the "Update fields" check box on the Print tab of
Tools | Options is cleared every time I create a PDF; I have to remember to
go back and recheck it. I haven't noticed any effect on the function of F9,
however.

Signature

Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

> Thanks for your help. Have you heard of this situation?
> The problem is definetly related to PDF creation.
[quoted text clipped - 14 lines]
>> > all cross-references, pressing F9 does nothing, and the context menu
>> > (right-click) shows the Update field option as grayed-out, disabled.
 
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