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MS Office Forum / Word / Document Management / March 2008

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Cannot open a Word file on a network drive

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Gerda Schilling - 06 Mar 2008 11:21 GMT
I saved a document on a network drive and obviously when the first person
open it, the doc is fine.  For the second person it opened as read-only and
for the third person an error occurs that the file does not exist or the
folder is invalid.
Graham Mayor - 06 Mar 2008 11:30 GMT
Only one person can open and have control of a file at a time. Word is not a
multi-user system. If others cannot open the document normally, then you
need to check the file permissions of all of you as the lock files do not
appear to be released when the document is closed.

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> I saved a document on a network drive and obviously when the first
> person open it, the doc is fine.  For the second person it opened as
> read-only and for the third person an error occurs that the file does
> not exist or the folder is invalid.
Gerda Schilling - 06 Mar 2008 11:47 GMT
All of the user has Full Control permissions.  I experience this only with
Word 2007 and not with the older versions

> Only one person can open and have control of a file at a time. Word is not a
> multi-user system. If others cannot open the document normally, then you
[quoted text clipped - 5 lines]
> > read-only and for the third person an error occurs that the file does
> > not exist or the folder is invalid.
Suzanne S. Barnhill - 06 Mar 2008 14:05 GMT
To repeat: only one person can have a document open for editing *at one
time.* What you are experiencing is normal if two or more users are trying
to open the file simultaneously. If one is opening and closing it, and then
another is unable to open it for editing, then this would not be normal.

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

> All of the user has Full Control permissions.  I experience this only with
> Word 2007 and not with the older versions
[quoted text clipped - 9 lines]
>> > read-only and for the third person an error occurs that the file does
>> > not exist or the folder is invalid.
Amy S - 18 Mar 2008 20:48 GMT
I understand that only one person at a time can open the file for editing,
however in previous versions, if I tried to open a file that someone else us
already using, I would be prompted letting me know the file was already
opened and given the option to "Open as Read-Only or Open a copy."

Now it simply gives the message "Filename cannot be found. Please check your
spelling or the path"

> To repeat: only one person can have a document open for editing *at one
> time.* What you are experiencing is normal if two or more users are trying
[quoted text clipped - 14 lines]
> >> > read-only and for the third person an error occurs that the file does
> >> > not exist or the folder is invalid.
 
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