Are you sure that you have activated Word/Office? Could you be using an
expired trial version?
If the document is indeed protected for forms, use Tools | Unprotect
Document (Word 97-2003) or Review tab | Protect Document | Restrict
Formatting and Editing.

Signature
Stefan Blom
Microsoft Word MVP
>I can't unlock word document went to help box instructed to go to "VIEW"
> CLICK "OUTLINE" find expand subdocument which is not there what do I do
> now
> to unlock the document