This might indicate that High Contrast has been chosen in the Accessibility
Options in Windows Control Panel.

Signature
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
But it does show the dozen or so colors it offers -- is OP seeing
empty boxes, or no color boxes at all?
On May 19, 11:39 am, "Suzanne S. Barnhill" <sbarnh...@mvps.org> wrote:
> The Highlighter palette has been limited and unsatisfactory for years; it
> was not upgraded in Word 2003.
[quoted text clipped - 11 lines]
> >I have just updated to Word 2003 and the colors on my pallet to highlight
> > does not have any colors. How can I correct this?-