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MS Office Forum / Word / Document Management / May 2008

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Error when closing Word 2007

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J - 20 May 2008 23:16 GMT
I am getting the following error when I close Word.  
My to options are to check online for a soultion, which never does anything
or to close and restart the program.  I usually just click on the X and close
the window.
The only thing that has changed are updates from MS.  It has been like this
for about 2 weeks.
I have uninstalled and reinstalled Office with no change.
I didn't know if I need to do a more indepth removal.
If it seems that a better removal is needed please tell me how to do it.

Problem signature:
 Problem Event Name:    APPCRASH
 Application Name:    WINWORD.EXE
 Application Version:    12.0.4518.1014
 Application Timestamp:    45428028
 Fault Module Name:    hpz3r4v2.dll
 Fault Module Version:    61.63.247.0
 Fault Module Timestamp:    45949947
 Exception Code:    c0000005
 Exception Offset:    00045a98
 OS Version:    6.0.6001.2.1.0.256.1
 Locale ID:    1033

Additional information about the problem:
 LCID:    1033
 Brand:    Office12Crash
 skulcid:    1033
Suzanne S. Barnhill - 21 May 2008 00:36 GMT
The error message indicates a problem with your HP printer driver. Try
deleting and reinstalling the printer.

Signature

Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

>I am getting the following error when I close Word.
> My to options are to check online for a soultion, which never does
[quoted text clipped - 26 lines]
>  Brand: Office12Crash
>  skulcid: 1033
 
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