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MS Office Forum / Word / Graphics / January 2006Word crashes when I insert picture from a file
I can no longer Insert a Picture from a File, in Word. I can still install a picture from clip art. I have installed pictures from a file before, but now when I go to do theis the program closed moments after I get a glimpse of the last directory from which I loaded a picture. I have downloaded the latest service packs and rebooted, but to no avail. Can anyone suggest how to overcome this? Hi =?Utf-8?B?TWltaSBDaGluYQ==?=, > I can no longer Insert a Picture from a File, in Word. I can still install a > picture from clip art. I have installed pictures from a file before, but now > when I go to do theis the program closed moments after I get a glimpse of the > last directory from which I loaded a picture. I have downloaded the latest > service packs and rebooted, but to no avail. Can anyone suggest how to > overcome this? If you hold down CTRL to start Word in Safe Mode (I'm assuming you have word 2002 or 2003), does the problem go away? If yes, try renaming your Normal.dot template to NormalOLD.dot, then test again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) Thanks for the tip, Cindy. I actually beat the problem by opening an old, different document, with no images, revising and resaving it. This somehow ended the loop I wsa caught in and I was able to load the image I wanted from a file, normally. I've saved your solution for future reference. > Hi =?Utf-8?B?TWltaSBDaGluYQ==?=, > [quoted text clipped - 17 lines] > This reply is posted in the Newsgroup; please post any follow question or reply > in the newsgroup and not by e-mail :-) Well, I'm having the same problem again, and my handy work-around isn't working. I've tried Cindy's suggesion of restarting Word in Safe Mode, but that doesn't work either. I am runing Word 2003 on XP. Any other ideas of how I can insert a picture from a file again? Many thanks, Mimi > Thanks for the tip, Cindy. > I actually beat the problem by opening an old, different document, with no [quoted text clipped - 23 lines] > > This reply is posted in the Newsgroup; please post any follow question or reply > > in the newsgroup and not by e-mail :-) Can you drag and drop? Is your video driver current? You can test if you are video driver issues by sliding down the acceleration on your adapter, control panel, display folder, settings tab, advanced button, troubleshoot tab, slide the acceleration down a couple of notches. If this solves your issue, go to the manufacturer's web site and look around for an upgraded graphics driver.  SignatureMary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com > Well, I'm having the same problem again, and my handy work-around isn't > working. [quoted text clipped - 35 lines] >> > This reply is posted in the Newsgroup; please post any follow question or reply >> > in the newsgroup and not by e-mail :-) Thanks for the work-around tip Mary. I am able to copy and paste images from Photoshop into Word. I tried the diagnostic process you recommended to test my video driver and it doesn't seem to be the issue. Do you think I should un-install and re-install Office? Could that help? -Mimi Hi, I have the same problem with Word 2003 SP2 and Win XP SP2. In my case the reason for this is Adobe Acrobat Proffesional 7.0.5. If I deinstall it, everithing is just OK, but when I install one by one Adobe and its updates the problem appears again (immediately after instaling Adobe 7.0.0). I also tried your decision: ".... Thanks for the tip, Cindy. I actually beat the problem by opening an old, different document, with no images, revising and resaving it. This somehow ended the loop I was caught in and I was able to load the image I wanted from a file, normally.....", but after that what I've tried aslo was to open a document with image (by clicking on *.doc in explorer), (or copy image from somewhere else and paste it in new word document) and then close just the document, not the whole word application. Then create new blank document and after that you can insert picture from file ;)) Also what I've tried was to modify normal.dot by putting an image on it and save it. And then when you open word or create new document it will be with this image, delete it and do what you want to do including inserting image from file ;)). I know that this is not very helpful but it works for now. Mimi China : > Thanks for the work-around tip Mary. > I am able to copy and paste images from Photoshop into Word. [quoted text clipped - 5 lines] > > -Mimi |
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