clip art "no results"

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Jane - 24 Sep 2003 01:20 GMT

I use clip art almost every day. If I type the
word "heart" in the search field, I used to get a large
amount of choices. As of today, I either get "no
results" or just one image only no matter what I type in
the search field. My "results should be" box says "All
media file types" as it did before, and the search in box
says "All collections" as it did before. Any ideas?
I've spent most my day looking for an answer. Nothing
has changed since I worked with the clip art a couple
days ago.

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Mary Sauer - 24 Sep 2003 13:53 GMT

Empty your cache, in IE, tools, Internet Options, delete files.

Signature

Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://mvps.org/msauer/

> I use clip art almost every day. If I type the
> word "heart" in the search field, I used to get a large
[quoted text clipped - 6 lines]
> has changed since I worked with the clip art a couple
> days ago.

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Sara - 26 Sep 2003 17:05 GMT

>-----Original Message-----
>I use clip art almost every day. If I type the
[quoted text clipped - 10 lines]
>.
>I am having the same problem with ALL machines at our

school and at home. It appears the link to the clipart
site has changed but I don't know why Microsoft hasn't
addressed that. Surely there are other folks having the
same problem. If you have the answer, post it HERE!

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Bob Buckland ?:-\) - 27 Sep 2003 03:30 GMT

Hi Sara,

See if clearing the temporary internet file cache
in Internet Explorer helps. You may also want to
see if the system administrator needs to add access
to specific sites as part of their security/firewall
settings. The current site is
http://office.microsoft.com/clipart but going to
http://dgl.microsoft.com would ordinarily take you
there unless the computers have been set to not
accept redirection or to not allow cookies to be
written to the system.

==========
I am having the same problem with ALL machines at our
school and at home. It appears the link to the clipart
site has changed but I don't know why Microsoft hasn't
addressed that. Surely there are other folks having the
same problem. If you have the answer, post it HERE! >>

Signature

I hope this helps you,

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

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