Press Alt+F9 to toggle from field codes (what you see now) to field results.

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Regards,
Jay Freedman
Microsoft Word MVP        FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.

Hi Baz,

If it appears correctly on screen but prints the shape code, then:

If in Word 2007,
 Office Button=>Word Options=>Advanced=>Print
turn off '[x] Print field code instead of their values'.

If in earlier Word
 Tools=>Options=>Print=>Include with Document
and turn off [x] Field codes

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when trying to print an organisation chart, it prints {shape \*mergeformat}.
How do I correct this? >>