bullet crashes the document

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Doug Fox - 09 Jan 2004 18:09 GMT

I am using Word 2002. Whenever I "bullet" a piece of text or a group of
texts, the document will crash, then debug, then close Word and then resart.

It is frustrating!

Any pointers for fixing it is greatly appreciated.

Thanks,

Reply to this Message

Doug Fox - 09 Jan 2004 20:39 GMT

The application error message is

The instruction at "0x303292c5" referenced memory at "0x00000006". The
memory could not be "read".

> I am using Word 2002. Whenever I "bullet" a piece of text or a group of
> texts, the document will crash, then debug, then close Word and then resart.
[quoted text clipped - 4 lines]
>
> Thanks,

Reply to this Message

Graham Mayor - 10 Jan 2004 07:02 GMT

It is hard to say what might be causing this, but the usual suspects are
template corruption (rename normal.dot to oldnormal.dot) interference by
add-ins (start Word with the command winword /a and see if there's an
improvement) and the actions of the inevitable clutter of abandoned
temporary files that the crashes will have caused, so try spring cleaning as
indicated at http://www.gmayor.com/what_to_do_when_word_crashes.htm

Signature

<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail gmayor@mvps.org
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>

> The application error message is
>
[quoted text clipped - 10 lines]
>>
>> Thanks,

Reply to this Message