Hi Erin
Are the Heading styles numbered? There are known problems with getting
numbered styles to update from template or copy in from the Organizer.
Firstly, make sure that the numbering is set up correctly, with tabs and
indents set from numbering, not the Paragraph properties, as explained in
http://www.shaunakelly.com/word/numbering/OutlineNumbering.html
This may be enough to make Update Styles work - if not, try copying using
the Organizer 3 times.
If that doesn't work, have a look at
http://www.mvps.org/word/FAQs/MacrosVBA/UpdateStyles.htm

Signature
Margaret Aldis - Microsoft Word MVP
Syntagma partnership site: http://www.syntagma.co.uk
Word MVP FAQ site: http://www.mvps.org/word
> We are having problems when we attach our newly created
> Word template to existing Word documents. Using
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> Regards (from sunny Cairo, Egypt),
> Erin