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MS Office Forum / Word / Long Documents / November 2004

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Rash of corrupted documents

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Peter Harrington - 24 Nov 2004 01:14 GMT
We are using Word 2003 SP1 and Windoze XP Pro SP2.  Several members of my
group have had corrupted documents recently on their own computers and
installations of Word, so this could be a bug in Word although the documents
are often shared among the several computers.

Fortunately, the Word repair document in the open menu seemed to fix the
problem.  The interesting symptom is the corrupted documents increased to
approximately 10X the size of the uncorrupted documents.  It is interesting
because this problem seems to be new.  We don't use master documents and we
have fast saves turned off.

Any suggestions on how to report this bug will be appreciated.  There are no
diagnostics when opening the document, just the statement that the document
'may' be corrupt.  I have a copy of the corrupted document if any would like
to take a look at it.

Best wishes,

Pete
RWN - 24 Nov 2004 03:42 GMT
Not an expert, but;
They're not sharing Normal.Dot, are they?
i.e. each local machine should have it's own Normal.Dot.

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Regards;
Rob
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> We are using Word 2003 SP1 and Windoze XP Pro SP2.  Several members of my
> group have had corrupted documents recently on their own computers and
[quoted text clipped - 15 lines]
>
> Pete
Peter Harrington - 24 Nov 2004 05:34 GMT
Affirmative.  The documents are transferred as outlook e-mail attachments
between machines.

They do include figures as enhance metafiles, and we are using EndNote 8 for
managing the bibliographies.

They are not shared across the netowrk.

Pete

> Not an expert, but;
> They're not sharing Normal.Dot, are they?
[quoted text clipped - 25 lines]
>>
>> Pete
Graham Mayor - 24 Nov 2004 07:39 GMT
It is not unknown for Word documents to become corrupted by e-mail. Zipping
the documents before transmission both reduces bandwidth and the opportunity
for corruption.

If the machines are networked, why are you transferring files by e-mail?

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor -  Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

> Affirmative.  The documents are transferred as outlook e-mail
> attachments between machines.
[quoted text clipped - 39 lines]
>>>
>>> Pete
Peter Harrington - 24 Nov 2004 17:16 GMT
> If the machines are networked, why are you transferring files by e-mail?

Because Windows XP Pro does such a poor job with peer-2-peer networks.  At a
university we can't afford the exorbidant costs of Windows Server Software.
In order to have a secure (i.e., non-simple file sharing) every user must
have an account on every computer which is not worth the administrative
overhead.

In addition, e-mail is a good way to maintain version control because the
drafts are stored in the Outlook mailbox folder OLK6 as a backup for each
user when they send a copy.  Fortunately, disk space is relatively cheap.

Thanks,

Pete

> It is not unknown for Word documents to become corrupted by e-mail.
> Zipping
[quoted text clipped - 47 lines]
>>>>
>>>> Pete
Daiya Mitchell - 24 Nov 2004 14:10 GMT
It's also not unknown for EndNote to be implicated in problems--how recently
did you switch to EndNote 8?

DM

> Affirmative.  The documents are transferred as outlook e-mail attachments
> between machines.
[quoted text clipped - 35 lines]
>>>
>>> Pete

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Daiya Mitchell, MVP Mac/Word
Word FAQ: http://www.word.mvps.org/
MacWord Tips: <http://www.word.mvps.org/MacWordNew/>
What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/


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