Let me take a wild (and probably: fruitless...) guess...

1)  Secretary creates document

2)  Secretary saves document to network

3)  Secretary copies part of document

5)  Secretary pastes part of document into email

6)  Secretary is running Word as their Outlook email editor

7)  Secretary closes document

8)  Secretary sends email

At this point, Outlook is holding a hidden instance of Word open to use as
its email editor.  Word, in turn, is holding a temp file open containing the
copied text.  The copied text is holding an Exclusive Read lock open on the
document in question.

This lock won't be cleared until the secretary logs off, when both copies of
Word will exit and release the locks.

In the meantime, the other user double-clicks the document.  The network
server cannot apply an edit lock to the new user because there is already an
exclusive read lock on the document, so it hands the new user a "Copy of
Doc1.doc", which the new user then saves.

In this scenario, the file server "should" warn the second user that it
cannot lock the document, since the file is already locked.  But if the
system administrators have installed all copies of Word with the same User
Name, it can't.

Wild speculation: could be a mile off.

It's just as possible that "some" users have reset their File Explorer
Tools>File Types... To perform a "Copy" on files of type .DOC instead of an
"Open" when the file is double-clicked.

Sorry...

On 8/2/06 1:35 AM, in article uFuu#Q$KGHA.2012@TK2MSFTNGP14.phx.gbl,