Hi Brad,

Your vendor should really know how to handle this. It is an
intermediate-level Word skill.

He/she needs to copy your styles from your documents to the new document.
They should be copied using the Organizer and should be copied three times!

If you are using the same style in different documents to give different
formatting, you need to rename your styles so that each different style is
uniquely named among your documents. If you are using built-in styles, you
won't be able to rename them but will need to create new styles with that
formatting and then use Replace to change the formatting from the built-in
styles to your new styles.

Hope this helps.