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MS Office Forum / Word / Long Documents / November 2003

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Onscreen bold and non=bold both look bold--but print fine

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Dave - 13 Nov 2003 16:14 GMT
Fonts display differently on two otherwise very similar Windows XP
Professional workstations with Office XP in Microsoft Word.

The font onscreen LOOKS bold, and so when you actually apply a bold
format, you can't see it on the screen. However, bold and non-bold
both print fine. We're using a purchased Palatino font. On other
Windows XP and 2000 workstations with Office XP we don't have this
problem - only on this one (actually two) workstations. What can we
set to undo this onscreen viewing problem--not being able to see bold
vs. non-bold?

We've tried a variety of settings changes, that HAVE NOT affected the
display including:

· Office Service Pack 2 vs. no service pack for Office XP
· Windows Classic vs. Windows XP style (Display properties)

We've tried all the default settings in Word
Tools-->Options-->Compatibility on the workstation that displays
properly, with no change - it still shows the difference between bold
and non-bold.

(This approach is to try to cause the display to change on the
workstation that displays fonts correctly--and then check the settings
on the one that does not.)
Suzanne S. Barnhill - 13 Nov 2003 23:14 GMT
The Zoom ratio can make a big difference in this regard. Also, make sure
you're not using Draft font.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Signature

Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.


> Fonts display differently on two otherwise very similar Windows XP
> Professional workstations with Office XP in Microsoft Word.
[quoted text clipped - 21 lines]
> workstation that displays fonts correctly--and then check the settings
> on the one that does not.)
Dave - 14 Nov 2003 15:15 GMT
Found solution: There were actually two different causes, different on
each workstation exibiting the problem behavior.

1. Changing the setting Display-->Advanced-->DPI (using the normal/96
setting) fixed it on one of the workstations

2. Rechecking the installed fonts uncovered the problem on the other.
We didn't install ALL (just most) of the TrueType versions of the font
installed (we had all the PostScript versions, so reading the
installed font list we were fooled on our first check).

Thanks for the comment about view size, it helped narrow down the
issue (worked on one, failed on the other, leading me to believe there
could be two different issues).
Suzanne S. Barnhill - 14 Nov 2003 17:16 GMT
Re: (2) Yep, if you don't have the Bold variant installed, Word won't
boldface!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Signature

Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.


> Found solution: There were actually two different causes, different on
> each workstation exibiting the problem behavior.
[quoted text clipped - 10 lines]
> issue (worked on one, failed on the other, leading me to believe there
> could be two different issues).
 
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