Word 2007 Outlook 2007 email Merge messes up format for others.

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Mark Stewart - 27 Jun 2007 22:48 GMT

I have Office Premium 2007 and am trying to use it to send an email merge to
all of our customers.
I have the document set up as an email and formatted laid out and looking
good. I can do a mail merge to my test group which includes my Exchange
Outlook 2007 email address and Outlook 2003 email address of another worker
here and a yahoo.com email address for outside testing. What happens is on
the computers with Outlook 2007 and Word 2007 the email looks great. In all
other clients the email looks very bad. The tables are all broken and the
images are all over the place. Nothing layers correctly.
I have saved the document as a Word 2003 doc and then tried to open it up on
another computer with only Office 2003 and it opens fine but after sending
it VIA email (from an office 2003 computer) it still has the same
formatting errors.

The only place it formats correctly is the two computers with Office 2007
installed. the other computers are totally unacceptable.

Any Ideas will GREATLY appreciated.

Mark

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Doug Robbins - Word MVP - 28 Jun 2007 03:46 GMT

As you have no control over the way in which the final recipients view their
email - the more astute will do so as plain text for security reasons - the
best thing to do is to send the information as an attachment to an email
merge, and if formatting is important, as a .pdf attachment.

See the article "Mail Merge to E-mail with Attachments" at

http://word.mvps.org/FAQs/MailMerge/MergeWithAttachments.htm

and to see how to make individualised attachments, see the "Individual Merge
Letters" item on fellow MVP Graham Mayor's website at:

http://www.gmayor.com/individual_merge_letters.htm

If you are using Word XP or later, the "Add-in to Merge Letters to Separate
Files" that I have written and that can be downloaded from that site will
allow you to create each letter as a separate file with a filename taken
from a field in the data source with a minimum of fuss.

Signature

Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

>I have Office Premium 2007 and am trying to use it to send an email merge
>to all of our customers.
[quoted text clipped - 17 lines]
>
> Mark

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jake1729 - 22 Aug 2007 22:18 GMT

So there is no way to retain formating in the emails with the macro?

> As you have no control over the way in which the final recipients view their
> email - the more astute will do so as plain text for security reasons - the
[quoted text clipped - 36 lines]
> >
> > Mark

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markNet - 27 Sep 2007 05:02 GMT

I understand about email formats and clients. I have customers who get the
text version and I have customers who get the HTML version it is their
choice. I just want the email merge to work like it did in the previous
versions of Word. I have been doing this for years and it always worked. Now
I have Microsoft Virtual PC installed on my computer with Office 2003
installed on the Virtual XP PC. Now in order to send an email to customers
(who about 80% or more do not have Office 2007) I have to launch a Virtual PC
XP session and then open Word 2003 and send email. That is lame. I am looking
for alternatives. Microsoft better fix this critical oversight before I get a
good alternate plan together. This is the main reason I use MS Word.

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