We have 3 Windows 2003 Server running Terminal Server
with Office XP standard (also know as Office 2002). We
are running Exhcange 5.5 sp4 on a seperate NT 4.0 sp6a
server.

Our users no longer have the option "send to Mail
recipient as an attachmnet". No new software has been
installed or changed. The only thing I can think of that
does any updates is the Windows System Update program. It
updates when updates are available. It first started off
for only a few people but as of Monday, No one has the
option except users with administrator login priviliges.

We setup all 3 servers and then copied each users profile
from their previous server (Windows NT Terminal server
4.0) to a new server and setup roaming profiles. Each
user previously was running MS Office 97. We are now
running MS Office XP std.

If I login as administrator or a user with admin
privileges, Word has the option of "send to mail
recipient as attachment". If I login as a standard user
the option is not there.

This all worked until Monday morning. Not sure what might
have changed.

On one of the servers, I logged in as administrator and
the Word send to option was not there. I ran sysedit and
added the MAPIX=1 line, restarted Word and the option was
there. I tried it as a user and it still did not work. I
searched and found that some, but not all users have a
win.ini file in this type of a folder c:\documnets and
settings\user\windows\win.ini, I tried copying the
administrators win.ini file to the replace the user
wini.ini but it still did not help. I did copy the
wini.ini file to the place where their profiles are
stored after logging out. I also renamed their original
win.ini file. Still this did not work for the user.

I also found a win.ini file in the C:\windows directory.
It had not only the MAPI=1 and MAPX=1 but also had the
other lines that MS shows to put in there from their
website. Here is what it has.

[Mail]

MAPI=1

CMC=1

CMCDLLNAME=mapi.dll

CMCDLLNAME32=mapi32.dll

MAPIX=1

MAPIXVER=1.0.0.1

OLEMessaging=1

I tried removing everything except MAPI=1 and MAPIX=1 but
it still did not help.

It appears the problem is with the MAPIX=1 statement but,
I have setup new users that did not have a previous
profile and they do not have the send to option in Word
either.

Any and all help will be appreciated.

Mike