Having a problem with Word freezing when trying to open an
attachment. We utilize MS Exchange. We receive the
message with a .doc attachment. When we try to open it,
the system just freezes.. the document does not open. We
are using Word 2000 and I believe Exchange 2000 as well.
Any thoughts? hoping for a "duh" fix..lol
Andre Da Costa - 28 Jan 2004 06:49 GMT
Its best that you try saving the attachment to the hard drive in say your
"My Documents" folder then opening it from there. If not, do a repair of
Word or Office 2000.
Andre Da Costa
Jamaica W.I.
> Having a problem with Word freezing when trying to open an
> attachment. We utilize MS Exchange. We receive the
> message with a .doc attachment. When we try to open it,
> the system just freezes.. the document does not open. We
> are using Word 2000 and I believe Exchange 2000 as well.
> Any thoughts? hoping for a "duh" fix..lol