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MS Office Forum / Word / General MS Word Questions / September 2004Can't e-mail from within Word
Hello, When I try to e-mail a document directly from Word by clicking the appropriate button, I get this error message: "Word could not load the e-mail envelope. This could be caused by a network connection problem with your Office installation." We've got Word2002, Outlook 2003 and Windows XP Profesisonal 5.1. The feature worked perfectly before we upgraded to Outlook 2003. Thanks for any suggestions on how to get this fixed! Hi, Sharon. See if this article helps: http://support.microsoft.com/?kbid=260623 "OFF2000: Error Message When You Try to Send Mail from Office Programs". > Hello, > [quoted text clipped - 12 lines] > > Thanks for any suggestions on how to get this fixed! That's our exact error message, hopefully our tech can get it fixed now!!! Thanks!!! -Sharon I have this same problem. I installed Office XP (2002) without Outlook then installed Outlook 2003 (we're using Exchange server). I would lov to get my full functionality back. I have uninstalled Office 2002 and reinstalled it - to no avail. hesitate to unistall Outlook 2003 because it is working so well. If did, I would consider installed Outlook 2002 and then installin Outlook 2003 on top of it and hopefully all the links would work. Any ideas?? -- Message posted from http://www.ExcelForum.com [bump] Anyone out there able to solve this problem? It has to be Outlook 2003 since this function worked perfectly wel until it was installed. Would installing Outlook 2002 (or whatever the prior working versio was) in addition to 2003 be a viable option? Meaning, could we us 2002 solely for this e-mail function while using 2003 as our defaul program for everything else Outlook related? Thanks, -Sharo -- Message posted from http://www.ExcelForum.com It is possible to install more than one version of Office on your computer, but only one version of Outlook is allowed. > [bump] > [quoted text clipped - 13 lines] > --- > Message posted from http://www.ExcelForum.com/ I had same problem on similar software. Here is how to solve it: go to MS Office Update site, download and run service pack 3 for Office XP Professional. It solves e- mail problem, but you may need to reinstall fax service. >-----Original Message----- >Hello, [quoted text clipped - 14 lines] >Thanks for any suggestions on how to get this fixed! >. |
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