Envelopes won't print on Epson R800

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Gandcp - 07 Apr 2005 21:53 GMT

I recently purchased an Epson R800 printer and it won't print envelopes. It
shows a message indicating the output tray is not set up properly. I've
called Epson and after numerous failures, they suggested the problem must be
with my MS Word software. I've used the same Office software since 2003 on my
previous printer, an HP 5550, which worked fine. I don't know if there's an
update or anything MS can do. It seems like an Epson problem to me, but I
thought I'd check. Any suggestions would be appreciated.

Gandcp

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Doug Robbins - 09 Apr 2005 09:45 GMT

See the "Correct Epson Envelope Orientation Problems" item on fellow MVP
Graham Mayor's website at:

http://www.gmayor.com/epson_envelope_orientation.htm

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

>I recently purchased an Epson R800 printer and it won't print envelopes.
>It
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>
> Gandcp

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Gandcp - 11 Apr 2005 06:32 GMT

Doug,
Thank you very much. I'll check it out. Thanks again.

> See the "Correct Epson Envelope Orientation Problems" item on fellow MVP
> Graham Mayor's website at:
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> >
> > Gandcp

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