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MS Office Forum / Word / Mailmerge and Fax / June 2006

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Help desperately needed with printing problem

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Chrissie - 31 May 2006 20:07 GMT
I've spent so long trying to work this out that I think I now can't see the
wood for the trees.  I created my very first mail merge today in order to
send out 250 letters.  All was fine until I went to print it.  The first
letter was formatted perfectly on the paper, just where I wanted it to be.  
From then on however the text slipped further down the page until it was
completely out of synch; unfortunately I didn't notice until halfway through
the print run after I had used about 100 sheets of expensive headed paper.

I'm thinking it must be a problem with how the original letter was formatted
(I didn't do this part) but I can't for the life of me think how to correct
it so that the letter prints in the same place on every page.  As I said, I
have never created a mail merge before, and am only really familiar with
shifting text by using the delete and return buttons;  I've never got into
page breaks.  

Normally I would take the time to sort this out but time is something I
don't have, I just need somebody to suggest things that I could be doing
wrong and ways of putting them right.

Many thanks in advance, Chrissie
Peter Jamieson - 31 May 2006 20:46 GMT
The first thing I would try is unchecking Tools|Options|Print|Allow Letter
paper/A4 resizing, and verifying that the paper size is correct in both Word
File|Page Setup and the default properties of the current printer.

It is probably worth outputting to a new file rather than printing directly,
at least while you'retesting. Then you can use Print|Preview, which /might/
show up some problems, and check the page setup again before printing
(tocheap paper when testing, I hope).

Best I can suggest for now.

Peter Jamieson

> I've spent so long trying to work this out that I think I now can't see
> the
[quoted text clipped - 21 lines]
>
> Many thanks in advance, Chrissie
Chrissie - 31 May 2006 21:11 GMT
Thanks Peter, I will give that a go.

I'm sure it is something simple.  I am doing this as a favour for my brother
so I have been working on his computer; it's amazing how thrown your thought
processes can be just by being on a different machine.  Ugh, who would have a
brother who needs letters sending out to his clients telling them the
business premises are moving on the day before he moves???
Chrissie - 01 Jun 2006 19:04 GMT
hi Peter - just thought I would let you know that I managed to sort it out,
thanks to you.  

Not sure what the problem actually was in the end, because I followed the
steps you suggested and then checked the printer properties which had
settings I had never seen before, frankly!

Anyway, job done, many thanks.  Chrissie
Peter Jamieson - 01 Jun 2006 20:33 GMT
Glad you sorted it out and thanks for the feedback.

Peter Jamieson
> hi Peter - just thought I would let you know that I managed to sort it
> out,
[quoted text clipped - 5 lines]
>
> Anyway, job done, many thanks.  Chrissie

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