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MS Office Forum / Word / Mailmerge and Fax / July 2006

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Mailmerge crashes Word 2003

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Susan - 05 Jul 2006 12:44 GMT
One of our secretaries has a problem with Word 2003.  Whenever she tries to
do a mail merge, she can get to the point where she is to select the data
file, then Word crashes and goes back to the Windows desktop.  It doesn't
seem to matter what the source of the data file is.  Does anyone have any
ideas for a solution?
Graham Mayor - 05 Jul 2006 13:36 GMT
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
which cover most of the things that cause problems.

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Graham Mayor -  Word MVP

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> One of our secretaries has a problem with Word 2003.  Whenever she
> tries to do a mail merge, she can get to the point where she is to
> select the data file, then Word crashes and goes back to the Windows
> desktop.  It doesn't seem to matter what the source of the data file
> is.  Does anyone have any ideas for a solution?
 
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