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MS Office Forum / Word / Mailmerge and Fax / August 2006

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Fax Wizard

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familycircle - 20 Aug 2006 19:34 GMT
How do I know if the fax that I sent through via the Fax Wizard went through
successfully?  I just sent in a fax and after clicking "Finish" nothing
happened.  I didn't get a message saying "Your fax went through successfully"
or something like that.  So how do I know if it went thru or not?  Also, is
there a way that I can view any previous faxes I have sent?
Signature

Tony

Peter Jamieson - 20 Aug 2006 19:49 GMT
(BTW, this group is called microsoft.public.word.mailmerge.fields and there
is no particular reason to expect that anyone here knows any more about fax
than you do: for some reason Microsoft has put "Fax" in their group title on
their web page)

Are you sending your faxes via the Internet or via a faxmodem? If the
latter, which version of Windows are you using? If it's Windows XP, try
looking at Start|All Programs|Accessories|Communications|Fax|Fax
Console|Outbox and Sent Items for further status info.

If you are sending via the Internet, you'll probably find some status info.
in Outlook somewhere, or by goig to a status web page provided by your fax
service provider.

Peter Jamieson

> How do I know if the fax that I sent through via the Fax Wizard went
> through
[quoted text clipped - 4 lines]
> is
> there a way that I can view any previous faxes I have sent?
familycircle - 20 Aug 2006 20:07 GMT
Signature

Tony

> (BTW, this group is called microsoft.public.word.mailmerge.fields and there
> is no particular reason to expect that anyone here knows any more about fax
[quoted text clipped - 22 lines]
>
> I'm using Windows 2000 and Word 2002.  I'm faxing through a modem not the internet.  Which forum was I supposed to post my question in if not this one?
familycircle - 20 Aug 2006 20:22 GMT
I'm using Windows 2000 and Word 2002.  I'm faxing through a modem not the
internet.  I did follow your Windows XP steps and Win2K leads me to a "Faxes
sent" folder.  It's empty!  So I check the Fax Queue and double-click on the
document.  The properties window states the fax is "retrying".  I'm guessing
that means that fax is not going through anytime soon.  How fast does a fax
normally go through successfully?  And which forum was I supposed to post my
question in if not this one?  Thanks.
Signature

Tony

> > (BTW, this group is called microsoft.public.word.mailmerge.fields and there
> > is no particular reason to expect that anyone here knows any more about fax
[quoted text clipped - 22 lines]
> >
> > I'm using Windows 2000 and Word 2002.  I'm faxing through a modem not the internet.  Which forum was I supposed to post my question in if not this one?
Peter Jamieson - 20 Aug 2006 20:40 GMT
> And which forum was I supposed to post my
> question in if not this one?

No idea! I only mention the fact that we're not really about fax so that
people do not have high expectations. I, for one, rarely send faxes these
days.

> How fast does a fax
> normally go through successfully?

Off the top of my head, the modem probably takes about 30 seconds to a
minute to connect (assuming the other end has a suitable fax modem/machine
ready and waiting) and each page probably takes around 30 seconds.

I would suggest you enable Tools|Fax Monitor in the Fax console, and try to
get the Fax Consle to resend you fax /now/ and see what happens. Personally,
I like to enable the sound on my modem as that sometimes provides a clue as
to what is going on. There are certainly obvious possible reasons for
failure, e.g.:
- the number you dialled isn't a fax (you can dial it on a phone and at
least check that there is a fax or a modem)
- the number is a fax or faxmodem, but has been configured not to accept
incoming calls

Peter Jamieson

> I'm using Windows 2000 and Word 2002.  I'm faxing through a modem not the
> internet.  I did follow your Windows XP steps and Win2K leads me to a
[quoted text clipped - 44 lines]
>> > the internet.  Which forum was I supposed to post my question in if not
>> > this one?

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