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MS Office Forum / Word / Mailmerge and Fax / August 2006

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envelop printing color

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cathrael - 28 Aug 2006 12:34 GMT
i can not print envelops in black, they will only print in red.  documents
will print black, the red ink problem only occurs when i try to print
envelopes.  has anyone encountered this very irritating problem or have a
suggestion as to cause?
Graham Mayor - 28 Aug 2006 13:39 GMT
Apparently when using the envelope wizard, Word (or more likely a
combination of Word and the printer driver) uses a combination of coloured
inks rather than black and if all the colours are not present and the ink
jets clear you get some colour other than black. I hear this is a particular
problem with lexmark printers.

A work around might be to create a template for your envelopes. Try the ones
downloadable from my web site.

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Graham Mayor -  Word MVP

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> i can not print envelops in black, they will only print in red.
> documents will print black, the red ink problem only occurs when i
> try to print envelopes.  has anyone encountered this very irritating
> problem or have a suggestion as to cause?
 
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