 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Word / Mailmerge and Fax / September 2006Insert merge fields button doesn't show fields.
Hi. A colleague has got a strange problems that's just occurred. He is using a network database as the source, and when creating a merge, the "Insert merge fields" option does not bring down the list of fields. The weird thing is, trying this on another PC in the office with exactly the same datasource works fine (the datasource has previously been used on PC number 1 without problem). To make things slightly worse, setting up a mail merge from scratch on PC number 1, creating a word document table as the datasource, again the "Insert merge fields" option does nothing. Is there anything that might be worth checking ? Check for the existence of a macro named InsertMergeField in the normal.dot template, the template being used for the main document or in an add-in (a template that is located in the Word Startup folder) Perhaps try renaming the normal.dot template to normal.old and restart Word.  SignatureHope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP > Hi. > [quoted text clipped - 13 lines] > > Is there anything that might be worth checking ? On Tue, 26 Sep 2006 05:44:25 +0200, [Doug Robbins - Word MVP] said :- >Check for the existence of a macro named InsertMergeField in the normal.dot >template, the template being used for the main document or in an add-in (a >template that is located in the Word Startup folder) > >Perhaps try renaming the normal.dot template to normal.old and restart Word. Thanks for the info Doug, I'll pass this on. Though, I do believe that somehow the normal.dot template is also shared for the users. Not sure how this works over a network. You cannot share the Normal.dot file among multiple users in Word http://support.microsoft.com/?kbid=811468 Signature<>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > On Tue, 26 Sep 2006 05:44:25 +0200, [Doug Robbins - Word MVP] said :- > [quoted text clipped - 9 lines] > somehow the normal.dot template is also shared for the users. Not sure > how this works over a network. On Mon, 25 Sep 2006 21:38:22 +0100, [Spin Dryer] said :- >Hi. > >A colleague has got a strange problems that's just occurred. Thanks for everyone's help. Just to update, it seemed like it could have been a network problem with PC number 1. After being turned off overnight, a retry without doing anything different worked as expected. You still need to sort out that normal.dot sharing error! Signature<>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > On Mon, 25 Sep 2006 21:38:22 +0100, [Spin Dryer] said :- > [quoted text clipped - 7 lines] > with PC number 1. After being turned off overnight, a retry without > doing anything different worked as expected. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.