Strip of unwanted document across screen. How to get rid?

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zaza - 16 Nov 2006 18:12 GMT

There is a strip of document across my computer screen which is visable on a
document I want to print. It is visable on print pre view and when I close
the document down. It's like there is a hole in the screen with writing on
it. It's not the first time it's happened. Could you please tell me how to
get rid of it?

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Peter Jamieson - 16 Nov 2006 23:12 GMT

Have you checked to ensure that you have the most up-to-date video drivers
for your video card?

(Word uses the display intensively which may be why you are experiencing
this in Word and not anywhere else, but there could be other explanations as
well)

Peter Jamieson

> There is a strip of document across my computer screen which is visable on
> a
[quoted text clipped - 5 lines]
> to
> get rid of it?

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zaza - 18 Nov 2006 18:00 GMT

> Have you checked to ensure that you have the most up-to-date video drivers
> for your video card?
>
> (Word uses the display intensively which may be why you are experiencing
> this in Word and not anywhere else, but there could be other explanations as
> well)

Thanks for your reply but I'm afraid you're baffling me with technology! I
wasn't aware I had a video driver, let alone whether it's up-to-date! It's
possible I suppose that this is what's wrong. Are they inexpensive to buy
and are they easy to put in? Thanks again, zaza

> Peter Jamieson
>
[quoted text clipped - 7 lines]
> > to
> > get rid of it?

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Graham Mayor - 18 Nov 2006 18:10 GMT

All PCs have display drivers, it is the software that makes the screen light
up!
Windows Control Panel > System > Hardware > Device Manager > Display
Adapters - will give you the name of your display adapter. Now go to the
manufacturer's web site and download the latest update (free) and install
it. If you are not sure which to get, find someone who is!!!

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Graham Mayor - Word MVP

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Word MVP web site http://word.mvps.org
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>> Have you checked to ensure that you have the most up-to-date video
>> drivers for your video card?
[quoted text clipped - 19 lines]
>>> me how to
>>> get rid of it?

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